Last Updated: [10/04/2025]
1. Acceptance of Terms
By placing an order with Printing Company Riyadh you agree to be bound by these Terms & Conditions. These terms apply to all services, including but not limited to:
- Business cards, brochures, flyers
- Large-format printing (banners, signage)
- Promotional materials (stickers, packaging)
2. Order Process
2.1 Order Submission
- Customers must provide print-ready files in approved formats (PDF, AI, PSD, JPEG).
- We reserve the right to reject files with low resolution (<300 DPI) or copyright violations.
2.2 Proof Approval
- Digital proofs will be provided for approval.
- The Company is not liable for errors after customer approval.
2.3 Turnaround Time
- Standard production: 3–5 business days.
- Rush services (24–48 hours) incur a 20% surcharge.
3. Pricing & Payments
3.1 Quotes
- All quotes are valid for 7 days.
- Final pricing may change if specifications are altered.
3.2 Payment Terms
- 50% deposit required for orders >5,000 SAR.
- Balance due before delivery/shipment.
- Accepted methods: Bank transfer, credit/debit cards, PayPal.
3.3 Taxes
- All prices exclude 15% VAT (as per Saudi Arabian law).
4. Cancellation & Refunds
4.1 Cancellation Policy
- Orders may be canceled within 24 hours of placement with full refund.
- After production begins, only partial refunds (max 50%) are available.
4.2 Refund Eligibility
- Refunds issued only for defects or Company errors.
- No refunds for color variations due to monitor calibration.
5. Delivery & Shipping
5.1 Local Delivery (Riyadh)
- Free delivery for orders >1,000 SAR within city limits.
- Customer bears risk of loss after delivery confirmation.
5.2 International Shipping
- Available upon request; customer pays all duties/taxes.
6. Intellectual Property
- Customers warrant they own or have rights to all submitted designs.
- The Company may use completed projects for portfolio/showcase unless otherwise agreed.
7. Limitation of Liability
- Maximum liability = order value.
- Not liable for delays due to:
- Force majeure (e.g., power outages, supply chain disruptions)
- Customer-provided file errors
8. Governing Law
- These terms are governed by Saudi Arabian law.
- Disputes resolved in Riyadh courts.
9. Contact Us
For questions:
📞 [05 710 39215] | ✉ [sohelrajapur93@gmail.com] | 📍 [Riyadh 12875, Kingdom of Saudi Arabia]